FAQ

Frequently Asked Questions

We are not in network with any insurance companies, and payment is due in full at the time of service.  We provide a Superbill (a detailed receipt) that can be submitted to insurance for reimbursement, and are happy to provide assistance with that process if needed.  Here are some links to reimbursement forms/procedures for some of the more common insurance plans:

Aetna: Health Reimbursement Claim Form

Cigna: Reimbursement Medical Claim Form

Providence: Member Forms

Regence: Direct Member Reimbursement Form

United: Medical Claim Form

MODA: Claim Forms

Missed appointments and appointments cancelled with less than 24 hours notice may be charged the full appointment fee.

Please contact us at 503-444-1745 in the event of inclement weather to confirm your appointment.  Our office is at more than 500 feet elevation and roads here are often unsafe for travel well before other areas in Portland/Beaverton.  We will make every effort to contact you by phone and/or email in advance if the office will be closed due to weather-related concerns.

Our office phone is answered Monday through Friday from 9am to 5pm.

Our physical presence in the office varies week to week.

For established patients only: If you have an urgent issue than cannot wait until regular business hours (M-F, 9-5), please call the office phone at 503-444-1745, listen to the voicemail for instructions, and leave a message.

If necessary, contact your child’s primary care provider for advice and/or take your child to the nearest emergency room.

Our focus is on medical and therapeutic interventions. We do not provide evaluations for the purpose of custody determination and/or other related legal proceedings.